MENTAL TENSION IN THE TRANSPORT FLOW: CAUSES, CONSEQUENCES, COUNTERMEASURES
Abstract
Sections of the theory of driver reliability, studying the psycho-physiological state, fatigue, resistance to stress in critical situations, are well studied. However, unduly little attention is paid to such an aspect as mental tension caused by various frustrations. When studying the behavior of participants in the traffic flow, they do not take into account that even experienced drivers with a stable psyche and well-equipped personal life in the management process are subject to various frustrations directly related to their professional activities. It is frustration that causes reactionary, aggressive and inappropriate behavior of drivers and pedestrians. The ability to resist frustration depends, first of all, on the psychological type, level of culture and self-discipline of a person. The article formulates the main causes of frustration in drivers, the consequences and possible measures to prevent them. The author has compiled a new classification by type of tension.
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