TECHNOLOGY OF STUDYING OF STUDENTS` SATISFACTION OF THE QUALITY OF EDUCATIONAL PROCESS IN HIGHER SCHOOL
Abstract
The article describes methodology of evaluation of quality of educational process with the use of radar charts, the axes of which are key indicators of quality of educational activity. It is suggested to evaluate the quality of the educational process from the standpoint of the consumer by using a generalized characteristic representing the area of the radar chart, limited values the achieved level (student satisfaction) with respective weighting factors of each of the quality indicators.
About the Authors
Rose Z. Bagaudinova
KNRTU
Russian Federation
Ph. D., professor
Russian Federation
Ph. D., professor
Dilyara N. Mingazova
KNRTU
Russian Federation
assistant of director of the Institute of Additional Education
Russian Federation
assistant of director of the Institute of Additional Education
References
1. Kudrjavcev Yu.M., Kazakova U.A., Mingazova D.N. Mir obrazovanija – obrazovanie v mire, 2015, no. 2, pp. 189–193.
2. Mingazova, D.N., Movchan N.I., Sopin V.F. Upravlenie kachestvom obrazovatel'nogo processa (Quality management of the educational process), Kazan', Izd-vo Kazan. gos. tehnol. un-ta, 2010, 194 p.
3. Mingazova D.N., Movchan N.I., Romanova R.G., Sopin V.F. Vestnik Nizhegorodskogo universiteta im. N.I. Lobachevskogo, 2009, no. 2, pp. 17–23.
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